The Ombudsman's office looks into complaints in an open, fair and transparent way. We deal with all those involved in the complaints process politely, promptly and in strict confidence.

Complaints should be in writing and signed (unless sent be e-mail). You should include the following:

• Your name and preferred contact details;
• Details of your complaint and
• Any information that you feel would assist the Ombudsman in investigating your complaint.

It will speed up the processing of your complaint if you include the following statement:

I authorise you to disclose the details of my complaint to the Commission, or other relevant person or organisation in order to obtain a copy of the papers that relate to my complaint and to assist with your in-depth investigation.

If not already authorised we will ask for your permission before proceeding further. In most cases it will be impractical to proceed with a complaint if permission is withheld.

Complaints can be posted to:

The Office of the Northern Ireland Judicial Appointments Ombudsman
6^thFloor
Bedford House
Bedford Street
Belfast
BT2 7DS