What powers does the Ombudsman have?

The Ombudsman may make recommendations to the Lord Chancellor and the Commission about what steps should be taken in relation to a complaint which has been upheld.

The Ombudsman may also offer advice on changes to procedures that have come to his attention as a result of a complaint. He also has the power to recommend compensation be paid to successful complainants for loss suffered as a result of maladministration, but not in respect of any earnings that the complainant would have received had his /her application for appointment been successful.

There is no right of appeal against the Ombudsman's recommendations.